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operational insights.

Industry developments and hands-on guides across compliance, payments, retention and AI search, written from the operations floor.

NewsroomPublishing
CoverageIndustry-wide
CadenceNew analysis daily
AngleOperator first
DepthPractitioner level
Closed-Loop Redemption Policies: What Regulators and Banks ExpectMay 2, 2025
Compliance & AML

Closed-Loop Redemption Policies: What Regulators and Banks Expect

Practical guide for iGaming operators on closed-loop redemption policies, card scheme rules, and what regulators and banking partners require in 2025.

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Measuring Player Lifetime Value Correctly in 2025April 30, 2025
Retention & CRM

Measuring Player Lifetime Value Correctly in 2025

Player lifetime value models are evolving fast. Learn what has changed in 2025 and what iGaming operators must do to measure LTV accurately.

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Generative Engine Optimization for Gaming Brands: A Compliance PerspectiveApril 30, 2025
AI Search & GEO

Generative Engine Optimization for Gaming Brands: A Compliance Perspective

How iGaming operators can pursue GEO strategies without breaching advertising codes, license conditions, or responsible gambling obligations.

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Build, Buy or Outsource: Choosing Your Casino Operations ModelApril 27, 2025
Operations

Build, Buy or Outsource: Choosing Your Casino Operations Model

How iGaming operators can evaluate in-house, white-label and fully outsourced casino operations to match their growth stage and risk appetite.

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Friendly Fraud in Casino Deposits: Common Mistakes and How to Avoid ThemApril 26, 2025
Payments & Risk

Friendly Fraud in Casino Deposits: Common Mistakes and How to Avoid Them

Friendly fraud costs online casinos millions each year. Learn the most common operator mistakes and practical steps to protect your chargeback rate.

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Closed-Loop Redemption Policies: A Practical Guide for iGaming OperatorsApril 25, 2025
Payments & Risk

Closed-Loop Redemption Policies: A Practical Guide for iGaming Operators

Understand closed-loop redemption rules, card scheme obligations and how iGaming operators can build compliant withdrawal workflows in 2025.

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The Travel Rule and Crypto Gambling Operators: A Deep DiveApril 25, 2025
Compliance & AML

The Travel Rule and Crypto Gambling Operators: A Deep Dive

Advanced guidance for crypto gambling operators on FATF Travel Rule compliance: thresholds, VASP obligations, data flows and operational controls.

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Managing PSP Relationships During a Dispute Spike: Key KPIsApril 25, 2025
Payments & Risk

Managing PSP Relationships During a Dispute Spike: Key KPIs

Learn how iGaming operators can measure and manage PSP relationships during dispute spikes using concrete KPIs and structured escalation protocols.

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Closed-Loop Redemption Policies: A 90-Day Implementation RoadmapApril 24, 2025
Payments & Risk

Closed-Loop Redemption Policies: A 90-Day Implementation Roadmap

A practical 90-day roadmap for iGaming operators to align closed-loop redemption policies with card scheme rules and avoid costly chargebacks.

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Building a Fraud Team: A 90-Day Roadmap for Growing OperatorsApril 22, 2025
Compliance & AML

Building a Fraud Team: A 90-Day Roadmap for Growing Operators

A practical 90-day plan for iGaming operators to build an effective fraud team, from hiring priorities to tooling and process maturity.

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Responsible Gambling Tools: A Practical Guide for OperatorsApril 22, 2025
Compliance & AML

Responsible Gambling Tools: A Practical Guide for Operators

A practical how-to guide for iGaming operators on deploying responsible gambling tools that meet 2025 regulatory expectations across key markets.

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Onboarding Journeys That Convert First Depositors: Build, Buy or Outsource?April 22, 2025
Operations

Onboarding Journeys That Convert First Depositors: Build, Buy or Outsource?

Compare build, buy and outsource strategies for iGaming onboarding journeys that turn registrations into first deposits. Practical guidance for operators.

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