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Industry developments and hands-on guides across compliance, payments, retention and AI search, written from the operations floor.

NewsroomPublishing
CoverageIndustry-wide
CadenceNew analysis daily
AngleOperator first
DepthPractitioner level
Incident Management for iGaming Platforms: A Player-Experience GuideJanuary 10, 2025
Operations

Incident Management for iGaming Platforms: A Player-Experience Guide

Learn how iGaming operators can structure incident management to protect player trust, meet compliance obligations, and minimise revenue loss.

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Building an AML/CFT Manual Regulators and Banks ExpectJanuary 8, 2025
Compliance & AML

Building an AML/CFT Manual Regulators and Banks Expect

What regulators and banking partners actually check in an online casino AML/CFT manual. Practical guidance for iGaming operators in 2025.

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The MLRO in iGaming: Lessons From Real Operational IncidentsDecember 28, 2024
Compliance & AML

The MLRO in iGaming: Lessons From Real Operational Incidents

What real AML incidents teach iGaming operators about the MLRO role, responsibilities, and how to avoid costly compliance failures.

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AI Citations in iGaming: Build, Buy or Outsource Your Content StrategyDecember 19, 2024
AI Search & GEO

AI Citations in iGaming: Build, Buy or Outsource Your Content Strategy

Learn how iGaming operators can earn AI citations through the right content strategy: building in-house, licensing third-party content, or outsourcing to specialists.

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US Sweepstakes Compliance: A State-by-State Beginner's GuideDecember 11, 2024
Sweepstakes

US Sweepstakes Compliance: A State-by-State Beginner's Guide

Understand how US sweepstakes laws vary by state, what operators must know before launching, and how to stay compliant across jurisdictions.

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MLRO in iGaming: Common Mistakes and How to Avoid ThemNovember 29, 2024
Compliance & AML

MLRO in iGaming: Common Mistakes and How to Avoid Them

The MLRO role is critical in iGaming compliance. Learn the most common operational mistakes and how to build a stronger AML function.

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Choosing a PSP for High-Risk Gaming Merchants: A Practical GuideNovember 26, 2024
Payments & Risk

Choosing a PSP for High-Risk Gaming Merchants: A Practical Guide

How iGaming operators can evaluate and select a payment service provider that handles high-risk accounts without crippling fees or compliance gaps.

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Sweepstakes Casino Redemption Policies: Common Mistakes to AvoidNovember 21, 2024
Sweepstakes

Sweepstakes Casino Redemption Policies: Common Mistakes to Avoid

Sweepstakes casino operators risk player trust and regulatory exposure through flawed redemption policies. Here are the most common mistakes and how to fix them.

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Player Lifecycle Campaigns: How Strategy Differs by VerticalNovember 15, 2024
Retention & CRM

Player Lifecycle Campaigns: How Strategy Differs by Vertical

How online casinos, sportsbooks, sweepstakes and crypto platforms must tailor player lifecycle campaigns to match their unique player behaviours.

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Managing PSP Relationships During a Dispute SpikeNovember 5, 2024
Payments & Risk

Managing PSP Relationships During a Dispute Spike

Learn what a dispute spike is, why it happens, and how iGaming operators can protect PSP relationships before thresholds trigger penalties.

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The Travel Rule and What It Means for Crypto Casino PlayersOctober 22, 2024
Compliance & AML

The Travel Rule and What It Means for Crypto Casino Players

Crypto gambling operators face real player-experience friction from the Travel Rule. Here is how to manage compliance without destroying conversion.

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Measuring Player Lifetime Value Through a Compliance LensOctober 20, 2024
Compliance & AML

Measuring Player Lifetime Value Through a Compliance Lens

How iGaming operators can calculate player lifetime value accurately while meeting AML, responsible gambling and regulatory obligations.

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