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Industry developments and hands-on guides across compliance, payments, retention and AI search, written from the operations floor.

NewsroomPublishing
CoverageIndustry-wide
CadenceNew analysis daily
AngleOperator first
DepthPractitioner level
The MLRO in iGaming: A 90-Day Implementation RoadmapOctober 2, 2024
Compliance & AML

The MLRO in iGaming: A 90-Day Implementation Roadmap

A practical 90-day roadmap for iGaming operators appointing an MLRO, covering governance, policy, training and reporting obligations.

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Suspicious Activity Reporting: Costs, Returns and Operator RealityOctober 1, 2024
Compliance & AML

Suspicious Activity Reporting: Costs, Returns and Operator Reality

A practical look at what SAR programmes cost iGaming operators, what financial and reputational value they return, and how to optimise the investment.

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Advanced Email and Push Strategy for iGaming BrandsOctober 1, 2024
Retention & CRM

Advanced Email and Push Strategy for iGaming Brands

A deep-dive guide for experienced iGaming teams on building high-performance email and push notification strategies that drive retention and revenue.

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Peak-Load Readiness for Major Sporting Events: A Beginner's GuideSeptember 30, 2024
Operations

Peak-Load Readiness for Major Sporting Events: A Beginner's Guide

Learn what peak-load readiness means for iGaming operators and how to prepare your platform for major sporting events without downtime.

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Live Dealer Operations: Advanced Provider Management for Experienced TeamsSeptember 30, 2024
Operations

Live Dealer Operations: Advanced Provider Management for Experienced Teams

A practical deep dive into live dealer provider management, SLA governance, studio redundancy and margin control for experienced iGaming operators.

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Loyalty Programs That Protect Margin: Lessons From the FieldSeptember 30, 2024
Retention & CRM

Loyalty Programs That Protect Margin: Lessons From the Field

iGaming operators share hard-won lessons on building loyalty programs that retain players without eroding margin. Practical guidance from real incidents.

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Age Verification in iGaming: Build, Buy or Outsource?September 30, 2024
Compliance & AML

Age Verification in iGaming: Build, Buy or Outsource?

iGaming operators face a critical choice on age verification tech. We compare building in-house, licensing software, and outsourcing to managed services.

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Stablecoin Payments in Online Casinos: Costs and ReturnsSeptember 29, 2024
Crypto Gaming

Stablecoin Payments in Online Casinos: Costs and Returns

A practical breakdown of stablecoin payment economics for iGaming operators: fees, settlement speed, compliance costs, and realistic revenue impact.

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Multi-PSP Routing and Failover Strategies: A Compliance PerspectiveSeptember 29, 2024
Compliance & AML

Multi-PSP Routing and Failover Strategies: A Compliance Perspective

How iGaming operators can build multi-PSP routing and failover systems that satisfy AML, KYC and licensing requirements without sacrificing uptime.

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Player Complaint Handling: Build, Buy, or Outsource?September 29, 2024
Operations

Player Complaint Handling: Build, Buy, or Outsource?

iGaming operators face a critical choice on complaint handling. Compare in-house, software, and outsourced models to protect your licence and reputation.

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3-D Secure in iGaming: A 90-Day Implementation RoadmapSeptember 29, 2024
Payments & Risk

3-D Secure in iGaming: A 90-Day Implementation Roadmap

A practical 90-day roadmap for iGaming operators rolling out 3-D Secure, covering acquirer alignment, UX risk and chargeback reduction.

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Regulatory Audit Readiness: Build, Buy, or Outsource?September 28, 2024
Compliance & AML

Regulatory Audit Readiness: Build, Buy, or Outsource?

Online casino operators face a critical choice before any regulatory audit: build internal compliance capacity, buy software, or outsource to a managed partner.

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