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Industry developments and hands-on guides across compliance, payments, retention and AI search, written from the operations floor.

NewsroomPublishing
CoverageIndustry-wide
CadenceNew analysis daily
AngleOperator first
DepthPractitioner level
Player Complaint Handling: A Practical Checklist for OperatorsOctober 13, 2024
Operations

Player Complaint Handling: A Practical Checklist for Operators

Protect your brand with a step-by-step complaint handling checklist iGaming operators can implement this week to reduce chargebacks and reputational risk.

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Core Web Vitals for Casino Sites: A 90-Day RoadmapOctober 12, 2024
Operations

Core Web Vitals for Casino Sites: A 90-Day Roadmap

A practical 90-day plan to improve Core Web Vitals on casino and iGaming sites, covering LCP, INP, CLS and the SEO impact of each fix.

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Player Lifecycle Campaigns: What Changed and What It MeansOctober 8, 2024
Retention & CRM

Player Lifecycle Campaigns: What Changed and What It Means

Online casino lifecycle campaigns have shifted significantly in 2024. Here is what operators need to know to protect revenue and retention.

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Fraud Team KPIs: Measuring Success at a Growing OperatorOctober 7, 2024
Compliance & AML

Fraud Team KPIs: Measuring Success at a Growing Operator

Concrete KPIs and team structure guidance for iGaming operators building or scaling a fraud prevention function in 2024.

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Suspicious Activity Reporting in Online Gambling: A Compliance GuideOctober 7, 2024
Compliance & AML

Suspicious Activity Reporting in Online Gambling: A Compliance Guide

How iGaming operators can build effective SAR processes, meet AML obligations and protect their licences through disciplined suspicious activity reporting.

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Onboarding Economics: Converting First Depositors ProfitablyOctober 4, 2024
Retention & CRM

Onboarding Economics: Converting First Depositors Profitably

Understand the real cost and return of iGaming onboarding journeys, and build flows that turn registrants into depositing players at scale.

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Dual-Currency Sweepstakes Casinos: How Small Operators Can CompeteOctober 4, 2024
Sweepstakes

Dual-Currency Sweepstakes Casinos: How Small Operators Can Compete

Learn how the dual-currency sweepstakes model lets smaller iGaming operators build compliant, scalable brands that rival much larger competitors.

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Sweepstakes Casino Redemption Policies: How Small Operators Can CompeteOctober 2, 2024
Sweepstakes

Sweepstakes Casino Redemption Policies: How Small Operators Can Compete

Practical guide for small sweepstakes casino operators on building competitive redemption policies and faster processing times to rival larger platforms.

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Bonus Abuse Detection: Build, Buy, or Outsource?October 2, 2024
Operations

Bonus Abuse Detection: Build, Buy, or Outsource?

iGaming operators face a critical choice in bonus abuse detection. Compare build, buy, and outsource models to protect margins and stay compliant.

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Peak-Load Readiness for Major Sporting Events: A Beginner's GuideSeptember 30, 2024
Operations

Peak-Load Readiness for Major Sporting Events: A Beginner's Guide

Learn what peak-load readiness means for iGaming operators and how to prepare your platform for major sporting events without downtime.

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Stablecoin Payments in Online Casinos: Costs and ReturnsSeptember 29, 2024
Crypto Gaming

Stablecoin Payments in Online Casinos: Costs and Returns

A practical breakdown of stablecoin payment economics for iGaming operators: fees, settlement speed, compliance costs, and realistic revenue impact.

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Multi-PSP Routing and Failover Strategies: A Compliance PerspectiveSeptember 29, 2024
Compliance & AML

Multi-PSP Routing and Failover Strategies: A Compliance Perspective

How iGaming operators can build multi-PSP routing and failover systems that satisfy AML, KYC and licensing requirements without sacrificing uptime.

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