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iGaming news &
operational insights.

Industry developments and hands-on guides across compliance, payments, retention and AI search, written from the operations floor.

NewsroomPublishing
CoverageIndustry-wide
CadenceNew analysis daily
AngleOperator first
DepthPractitioner level
Player Complaint Handling: Build, Buy, or Outsource?September 29, 2024
Operations

Player Complaint Handling: Build, Buy, or Outsource?

iGaming operators face a critical choice on complaint handling. Compare in-house, software, and outsourced models to protect your licence and reputation.

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Source of Wealth and Source of Funds Checks Across iGaming VerticalsSeptember 27, 2024
Compliance & AML

Source of Wealth and Source of Funds Checks Across iGaming Verticals

How SOW and SOF checks differ for high rollers in casino, sportsbook, sweepstakes and crypto operations. Practical guidance for iGaming operators.

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Player Complaint Handling and Reputation Management for iGaming OperatorsSeptember 27, 2024
Operations

Player Complaint Handling and Reputation Management for iGaming Operators

A practical guide for iGaming operators on resolving player complaints efficiently and protecting brand reputation in a competitive market.

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GDPR Compliance KPIs Every Casino Operator Should TrackSeptember 25, 2024
Compliance & AML

GDPR Compliance KPIs Every Casino Operator Should Track

Practical KPIs to measure GDPR compliance performance for casino operators, from consent rates to breach response times.

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Loyalty Programs That Protect Margin and Satisfy RegulatorsSeptember 22, 2024
Retention & CRM

Loyalty Programs That Protect Margin and Satisfy Regulators

How iGaming operators can build loyalty programs that retain players, satisfy banking partners, and protect gross margin. Practical guidance for 2024.

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3-D Secure in iGaming: What Regulators and Banks ExpectSeptember 22, 2024
Payments & Risk

3-D Secure in iGaming: What Regulators and Banks Expect

Practical guide for iGaming operators on 3-D Secure adoption, covering regulator requirements, banking partner expectations, and implementation priorities.

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Crypto Casino Compliance: Common Mistakes and How to Avoid ThemSeptember 21, 2024
Compliance & AML

Crypto Casino Compliance: Common Mistakes and How to Avoid Them

Crypto casinos face unique compliance pitfalls. Learn the most common mistakes operators make and practical steps to stay ahead of regulators.

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Bonus Economics: Tying Promotions to MarginSeptember 21, 2024
Operations

Bonus Economics: Tying Promotions to Margin

How iGaming operators can link bonus spend directly to margin outcomes, with lessons from real operational incidents.

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Wallet Screening and Tainted Funds: A Practical Guide for Crypto Gaming OperatorsSeptember 19, 2024
Crypto Gaming

Wallet Screening and Tainted Funds: A Practical Guide for Crypto Gaming Operators

Small crypto gaming operators can manage wallet screening and tainted funds risk without enterprise budgets. Here is how to compete effectively.

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Open Banking Payments in Gambling: Common Mistakes to AvoidSeptember 18, 2024
Payments & Risk

Open Banking Payments in Gambling: Common Mistakes to Avoid

Open banking payments offer real advantages for iGaming operators, but missteps in integration and compliance derail the benefits. Here is what to get right.

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Chargeback Prevention Across Casino, Sportsbook, Sweepstakes and Crypto VerticalsSeptember 15, 2024
Payments & Risk

Chargeback Prevention Across Casino, Sportsbook, Sweepstakes and Crypto Verticals

How chargeback risk differs by iGaming vertical and what operators can do today to reduce disputes, protect margins and stay compliant.

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In-House vs Outsourced Casino Ops: A 90-Day RoadmapSeptember 13, 2024
Operations

In-House vs Outsourced Casino Ops: A 90-Day Roadmap

A practical 90-day implementation roadmap to help iGaming operators choose between in-house and outsourced casino operations.

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